Delivery
Your pack shipment
We offer free shipping, also known as Standard Service in every order with no minimum order to the 48 contiguous United States, EXCEPT the non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which are American Samoa (AS), Guam (GU), the Northern Mariana Islands (MP), Puerto Rico (PR), and the U.S. Virgin Islands (VI).
Domestic orders outside the 48 continental states: Alaska, Hawaii, American Samoa (AS), Guam (GU), the Northern Mariana Islands (MP), Puerto Rico (PR), and the U.S. Virgin Islands (VI) require Second Day Air Service at a nominal fee.
Your purchase is generally dispatched within 2 days after receipt of payment and is shipped via USPS, UPS, or FedEx with tracking. It should arrive at its destination within 5 to 7 days through the Standard Service.
For more expedited shipping, you can also select other shipping options via USPS, UPS, or FedEx at additional shipping costs. Refer to the links about USPS, UPS, or FedEx shipping costs below:
USPS Mail & Shipping Services
https://www.usps.com/ship/mail-shipping-services.htm
USPS Shipping Options
https://pe.usps.com/text/dmm100/choosing-service.htm
UPS Shipping Services
https://www.ups.com/service-selector?loc=en_US
UPS Shipping Options
FedEx U.S. Shipping Services
https://www.fedex.com/en-us/shipping/services.html
FedEx U.S. Shipping Options
https://www.fedex.com/en-ca/shipping-services.html#1
If you have any questions regarding shipping or delivery, please email to our customer service. Thanks!
Returns
If you are unable to receive your products on the date chosen, we will gladly postpone your delivery date with twenty-four hours notice. If you decide not to go through with your order, we’ll need a forty-eight hour notice to refund your purchase.
We also offer 30-day returns. You need to pays for return shipping if you want to return your products. Please email to our customer service before you return your products to us. We appreciate your understanding.